DSA / PLATFORM NOTICE

Effective Date: 24 August 2026 Last Updated: 24 August 2026 Company: BETZONE s.r.o. Platform: Travellin Jurisdiction of establishment: Czech Republic General enquiries: info@travellin.info Booking enquiries: bookings@travellin.info Privacy enquiries: privacy@travellin.info Telephone: +420 732 844 855

1. Purpose and Scope

Travellin is a digital travel platform operated by BETZONE s.r.o., established in the Czech Republic. The platform enables users to search for, compare, configure and, where available, book travel services and other travel-related services supplied by third-party providers. Travellin may display information supplied by airlines, accommodation providers, vehicle-rental companies, cruise operators, activity providers, experience providers, ticketing businesses and other commercial partners. Depending upon the particular service and contractual structure, Travellin may act as a digital intermediary, booking platform, retailer, affiliate, technology provider or other intermediary service provider, while the relevant third-party supplier may remain responsible for the underlying travel service. This DSA / Platform Notice explains Travellin’s approach to the requirements applicable to online intermediary services under Regulation (EU) 2022/2065 — the Digital Services Act (“DSA”). The DSA applies proportionately to different categories of digital-service providers. The most extensive obligations apply to designated Very Large Online Platforms (“VLOPs”) and Very Large Online Search Engines (“VLOSEs”), which are services exceeding the applicable 45-million-average-monthly-EU-user threshold and formally designated under the Regulation. (Digital Strategy) Nothing in this Notice should be interpreted as a statement that Travellin is a VLOP, VLOSE, online marketplace or another particular category of regulated intermediary unless such status has been formally established under applicable law.

2. Digital Services Act

The principal EU legislation governing this Notice is: Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market for Digital Services and amending Directive 2000/31/EC, commonly known as the Digital Services Act. The DSA establishes harmonised rules concerning intermediary services and seeks to create a safer, more transparent and accountable online environment. The framework includes rules concerning:
  • intermediary-service liability;
  • transparency;
  • terms and conditions;
  • points of contact;
  • illegal-content reporting;
  • statements of reasons;
  • complaints and appeals;
  • advertising transparency;
  • recommender systems;
  • online marketplaces;
  • trader traceability;
  • transparency reporting; and
  • additional obligations applicable to designated VLOPs and VLOSEs.
The DSA has applied generally since 17 February 2024, with certain obligations and provisions applying according to the relevant category and circumstances. (Digital Strategy)

3. Nature of the Travellin Platform

Travellin is primarily designed as a travel-search, comparison and booking platform. The platform may provide:
  • search functionality;
  • comparison functionality;
  • supplier information;
  • travel offers;
  • booking interfaces;
  • customer accounts;
  • reviews and ratings where available;
  • search filters;
  • recommendation and ranking functionality;
  • advertising and sponsored placements;
  • links or technical connections to suppliers;
  • customer communications; and
  • other digital travel services.
The precise legal classification of a particular Travellin function depends upon how that function operates. The fact that Travellin displays information concerning a third-party service does not, by itself, mean that Travellin is the supplier of that service.

4. Third-Party Supplier Content

A substantial proportion of the travel information displayed through Travellin may originate from third-party suppliers, data providers, booking systems, APIs, affiliates or other commercial partners. Such information may include:
  • prices;
  • availability;
  • accommodation descriptions;
  • photographs;
  • amenities;
  • schedules;
  • flight information;
  • baggage information;
  • cancellation conditions;
  • supplier terms;
  • activity descriptions;
  • ratings;
  • reviews;
  • location information; and
  • other commercial information.
Travellin may process, structure, display, rank or otherwise present such information through its platform. The underlying supplier remains responsible for information and services that it independently provides, subject to applicable law and the particular contractual arrangement.

5. Illegal Content

Under the DSA, illegal content broadly includes information that, in itself or by its relation to an activity, is contrary to applicable EU or Member State law. Examples may include, depending upon the circumstances:
  • fraudulent listings;
  • fraudulent travel offers;
  • counterfeit documents;
  • illegal services;
  • unlawful commercial practices;
  • content infringing intellectual-property rights;
  • unlawful discriminatory content;
  • content violating applicable consumer law;
  • fraudulent supplier information; and
  • other material prohibited by applicable law.
Travellin does not permit the platform to be knowingly used for unlawful activities. Users and other persons may report suspected illegal content through the applicable reporting mechanism.

6. Notice-and-Action Mechanism

Travellin will maintain an appropriate mechanism through which users and other persons can submit notices concerning information they consider to be illegal. The DSA requires providers of hosting services and online platforms to establish accessible mechanisms for reporting illegal content. The European Commission describes the DSA notice-and-action mechanism as a user-friendly process through which illegal content, goods or services may be reported. (Digital Strategy) A notice should contain sufficient information to enable Travellin to understand and assess the alleged illegality. Where technically available, the reporting interface should allow the reporter to provide:
  • the location of the content;
  • the relevant URL or listing reference;
  • the nature of the alleged illegality;
  • the applicable legal provision, where known;
  • an explanation of the grounds;
  • supporting evidence, where appropriate;
  • the reporter’s contact information where required; and
  • any other information reasonably necessary for assessment.
Users do not need to possess specialist legal knowledge merely to submit a notice.

7. Good-Faith Reporting

Reports concerning potentially illegal content should be submitted in good faith. A person should not knowingly submit false or misleading notices. Travellin may take appropriate action concerning demonstrably abusive use of reporting mechanisms where permitted by applicable law. At the same time, Travellin will not discourage legitimate reporting merely because a report ultimately proves to be unfounded.

8. Assessment of Notices

Travellin will assess valid notices within the scope of its applicable DSA obligations. Assessment may involve consideration of:
  • the information supplied;
  • the alleged legal violation;
  • the location and nature of the content;
  • applicable legislation;
  • contractual terms;
  • supplier information;
  • available evidence;
  • urgency;
  • potential harm;
  • rights of affected persons; and
  • other legally relevant circumstances.
Travellin may request additional information where necessary. A notice does not automatically establish that content is illegal. The reporting mechanism is an assessment mechanism, not a substitute for judicial determination.

9. Action Following a Notice

Depending upon the circumstances and applicable law, Travellin may:
  • remove content;
  • disable access;
  • restrict visibility;
  • suspend a listing;
  • suspend an account;
  • request clarification from a supplier;
  • contact the relevant supplier;
  • correct inaccurate information;
  • restrict a transaction;
  • refer the matter to a competent authority; or
  • determine that no action is required.
Any action will be proportionate to the circumstances and subject to applicable law.

10. Statements of Reasons

Where the DSA requires Travellin to provide a statement of reasons following a content-restriction decision, the affected user will receive an appropriate explanation. The European Commission confirms that hosting services must provide affected users with clear and specific reasons when content is removed or otherwise restricted, including reference to the relevant legal or terms-of-service basis. (Digital Strategy) Depending upon the circumstances, the statement may identify:
  • the decision taken;
  • the content concerned;
  • the reason for the decision;
  • the legal basis relied upon;
  • the relevant contractual provision;
  • whether automated means were used;
  • available appeal mechanisms; and
  • other information required by law.

11. Human Review

Where appropriate and required by applicable law, Travellin will ensure that relevant moderation or restriction decisions can be reviewed through appropriate procedures. Automated systems may assist with:
  • fraud detection;
  • spam detection;
  • security;
  • duplicate-content detection;
  • classification;
  • ranking;
  • technical moderation; or
  • other platform operations.
Automation does not remove applicable legal obligations concerning transparency, accountability or user rights.

12. Internal Complaint-Handling System

Where Travellin is legally required to provide an internal complaint-handling mechanism under the DSA, users will be provided with an accessible mechanism for challenging certain platform decisions. The mechanism may be used, where applicable, to challenge decisions concerning:
  • removal of content;
  • restriction of content;
  • suspension;
  • account restrictions;
  • termination;
  • visibility restrictions; or
  • other relevant platform decisions.
The complaint mechanism is separate from ordinary customer-service or booking complaints.

13. Appeal of Moderation Decisions

Where a user disagrees with an eligible moderation or restriction decision, the user may use the applicable internal appeal mechanism. The appeal should explain why the user believes the original decision was incorrect. Where required by law, Travellin will reassess the decision. The DSA provides users with mechanisms for challenging content-moderation decisions, including internal complaints and, where applicable, independent out-of-court dispute settlement. (Digital Strategy)

14. Out-of-Court Dispute Settlement

Where applicable under the DSA, users may have access to certified out-of-court dispute-settlement bodies for disputes concerning certain content-moderation decisions. Such a mechanism is distinct from:
  • court proceedings;
  • ordinary customer complaints;
  • supplier complaints;
  • payment disputes; and
  • travel-service complaints.
The availability and scope of an out-of-court dispute-settlement mechanism depend upon the applicable statutory conditions.

15. Contact Point for Users

For matters concerning the platform, users may contact: BETZONE s.r.o. — Travellin General enquiries: info@travellin.info Booking enquiries: bookings@travellin.info Privacy enquiries: privacy@travellin.info Telephone: +420 732 844 855 Where a dedicated DSA reporting or appeal interface is available on the platform, users should use that mechanism for DSA-specific matters.

16. Contact Point for Authorities

Travellin will maintain an appropriate contact point for competent authorities in accordance with applicable DSA requirements. Official communications concerning regulatory matters should be directed to: BETZONE s.r.o. Travellin Czech Republic Contact: info@travellin.info Where legislation or regulatory requirements require a dedicated authority contact channel, Travellin will maintain the appropriate channel.

17. Terms and Conditions

Travellin’s Terms and Conditions govern the use of the platform and applicable contractual relationships. The DSA requires providers of intermediary services to present terms and conditions in a clear, comprehensible and user-friendly manner and to include relevant information concerning restrictions imposed on the use of the service. The European Commission identifies transparency and understandable terms and conditions as central components of the DSA framework. (Digital Strategy) Travellin will therefore seek to ensure that its platform terms are:
  • accessible;
  • understandable;
  • reasonably clear;
  • transparent;
  • consistent with mandatory law; and
  • available to users before applicable contractual commitments are made.

18. Freedom of Expression and User Rights

Where users are permitted to submit reviews, comments, ratings or other content, Travellin recognises that moderation decisions may affect freedom of expression and information. Travellin will therefore seek to balance:
  • freedom of expression;
  • protection against unlawful content;
  • consumer protection;
  • supplier rights;
  • intellectual-property rights;
  • privacy;
  • security;
  • prevention of fraud; and
  • other legitimate interests.
Platform rules will not be interpreted as granting Travellin an unlimited right to remove lawful content merely because it is commercially inconvenient.

19. Reviews and User-Generated Content

Where Travellin allows users to submit reviews or other content, the relevant content may be subject to:
  • authenticity requirements;
  • relevance requirements;
  • anti-fraud controls;
  • moderation;
  • intellectual-property rules;
  • privacy requirements;
  • consumer-protection requirements; and
  • Travellin’s Terms and Conditions.
Travellin may restrict or remove content where legally justified. Where the DSA requires a statement of reasons, the affected user will receive the appropriate explanation.

20. Supplier and Business Information

Where businesses or professional suppliers are permitted to provide information or offers through Travellin, the platform may request information necessary to identify the relevant business. Depending upon the business model and applicable DSA classification, this may include:
  • legal name;
  • business address;
  • contact details;
  • registration information;
  • payment information;
  • identification information;
  • tax information;
  • authorisations or licences where relevant; and
  • other information required by applicable law.
For online marketplaces subject to the DSA’s trader-traceability provisions, the Regulation imposes specific verification and transparency requirements. (Digital Strategy) Travellin will apply the requirements relevant to its actual platform classification and functions.

21. No Misrepresentation of Traders

Where a supplier is identified as the provider of a travel service, Travellin will not knowingly misrepresent the supplier’s identity. Users should be able to distinguish, where applicable, between: Travellin, as the platform or intermediary, and the supplier, as the business responsible for the underlying travel service. The applicable booking documentation will identify the relevant contractual parties and supplier relationships.

22. Search Results and Ranking

Travellin may use algorithms, rules, commercial data and other systems to determine how travel offers appear in search results. Ranking may take account of factors such as:
  • relevance;
  • destination;
  • availability;
  • price;
  • quality;
  • user-selected filters;
  • supplier information;
  • popularity;
  • commercial arrangements;
  • sponsored placement; and
  • other legitimate ranking parameters.
The precise methodology may differ between categories and services. Travellin will not represent that search results are necessarily ranked solely according to price unless that is actually the selected ranking criterion. Further information is provided in the Ranking & Search Methodology and Advertising & Sponsored Content pages.

23. Recommender Systems

Where Travellin uses recommender systems, the relevant system may process available information to determine which travel offers, destinations, accommodation, activities or other services are displayed or prioritised. Where the DSA requires transparency concerning recommender systems, Travellin will provide information concerning the principal parameters used and the importance of those parameters. The DSA specifically requires transparency regarding the main parameters used by recommender systems and, for certain very large platforms, additional user controls over personalised recommendations. (Digital Strategy)

24. Personalised Recommendations

Travellin may distinguish between:
  • non-personalised search results;
  • results based on information explicitly supplied by the user;
  • contextual recommendations;
  • personalised recommendations; and
  • sponsored or advertising placements.
Where legally required, users will be provided with appropriate information and controls concerning personalisation. Travellin will not represent sponsored content as organic recommendations.

25. Advertising and Sponsored Content

Travellin may display:
  • advertising;
  • sponsored listings;
  • affiliate placements;
  • promoted offers;
  • commercial recommendations; or
  • other paid promotional content.
Where required by the DSA, advertising will be clearly identifiable as advertising. The DSA requires online platforms to provide users with transparency concerning advertisements, including information enabling users to identify that content is an advertisement and, where applicable, the entity on whose behalf the advertisement is presented and relevant targeting information. (Digital Strategy) Further information is available in Travellin’s Advertising & Sponsored Content policy.

26. No Hidden Advertising

Travellin will not knowingly present paid advertising as independent editorial content where applicable law requires disclosure. Commercial ranking or placement will be disclosed where legally required. Affiliate relationships may affect the commercial relationship between Travellin and a supplier without necessarily determining the organic ranking of every search result. Users should therefore consult the applicable ranking and advertising disclosures.

27. Dark Patterns

Travellin will not intentionally design platform interfaces to materially distort or impair users’ ability to make free, informed decisions. The DSA prohibits certain manipulative interface practices known as dark patterns. The European Commission specifically identifies deceptive design tactics that impair users’ decision-making as prohibited under the DSA framework. (Digital Strategy) Travellin will therefore seek to ensure that:
  • consent choices are meaningful;
  • cancellation information is not deliberately concealed;
  • important contractual information is accessible;
  • commercial content is identifiable;
  • user choices are not intentionally manipulated; and
  • platform interfaces remain reasonably transparent.

28. Protection of Minors

Travellin may provide travel content and services that are not intended specifically for children. Where the DSA imposes obligations concerning minors, Travellin will implement the measures applicable to its legal classification and service. The DSA contains enhanced protections concerning minors, including restrictions concerning targeted advertising to minors and obligations concerning platforms used by minors. (Digital Strategy) Travellin will not knowingly use prohibited targeting practices involving minors.

29. Advertising Based on Sensitive Data

Where advertising is provided within the scope of the DSA, Travellin will comply with applicable restrictions concerning the use of sensitive personal data for advertising. The DSA prohibits certain forms of targeted advertising based on sensitive categories of personal data and prohibits targeted advertising to children under the applicable DSA framework. (Digital Strategy) The Travellin Privacy Policy provides additional information concerning personal-data processing.

30. Illegal Travel Offers and Fraud

Travel platforms may be targeted by fraudulent actors. Travellin may therefore use technical and organisational measures designed to detect:
  • fake accommodation listings;
  • fraudulent travel offers;
  • impersonation;
  • phishing;
  • payment fraud;
  • fake supplier accounts;
  • manipulated reviews;
  • counterfeit documents;
  • fraudulent discounts; and
  • other forms of abuse.
Detection systems may include automated and manual measures.

31. Supplier Verification

Where suppliers are onboarded directly to Travellin, Travellin may perform verification appropriate to the nature of the supplier and applicable legal requirements. Verification may include:
  • business identity;
  • contact information;
  • registration information;
  • payment information;
  • domain or website verification;
  • licence information;
  • contractual documentation; and
  • other relevant checks.
Verification does not constitute a guarantee that a supplier will perform every contractual obligation.

32. Platform Liability and Intermediary Status

The DSA establishes specific rules concerning the liability of intermediary-service providers for third-party information. Travellin does not assume that it is automatically liable for every item of information supplied by a third party merely because that information appears on the platform. At the same time, applicable DSA obligations concerning knowledge, notice, action and other responsibilities must be respected where relevant. Nothing in this Notice limits mandatory liability under EU or national law.

33. Prohibited Use of the Platform

Users must not knowingly use Travellin for unlawful purposes. Prohibited activities may include:
  • fraud;
  • identity theft;
  • payment fraud;
  • unlawful impersonation;
  • distribution of illegal content;
  • malicious activity;
  • unlawful interference with platform systems;
  • abuse of booking systems;
  • manipulation of reviews;
  • unauthorised scraping where prohibited;
  • malware distribution;
  • phishing;
  • unlawful data collection; and
  • other activities prohibited by law or the Terms and Conditions.

34. Suspension and Restriction

Travellin may restrict or suspend an account or access to a service where permitted by law and where necessary to address:
  • fraud;
  • security threats;
  • illegal activity;
  • serious Terms and Conditions violations;
  • abuse;
  • payment misconduct;
  • repeated misuse of reporting systems; or
  • other legally justified circumstances.
Where the DSA requires a statement of reasons, the affected user will receive one. Emergency restrictions may be implemented where necessary to prevent immediate and serious harm, subject to applicable legal requirements.

35. Government and Judicial Orders

Travellin may receive orders or requests from competent authorities or courts concerning allegedly illegal content or activities. Travellin will comply with legally binding orders where required. Where the DSA requires transparency or notification to affected users, Travellin will provide the applicable information subject to:
  • the terms of the order;
  • confidentiality requirements;
  • legal restrictions;
  • investigations; and
  • other applicable law.

36. Transparency

Travellin recognises that transparency is an important component of the DSA framework. Depending upon its applicable legal classification, Travellin may be required to publish information concerning:
  • content moderation;
  • notices;
  • restrictions;
  • complaints;
  • user numbers;
  • advertising;
  • platform terms;
  • recommender systems; and
  • other matters.
The DSA requires certain intermediary providers to publish transparency reports concerning content moderation, while online platforms subject to the relevant provisions must also publish EU user numbers at prescribed intervals, subject to applicable exemptions. (Digital Strategy)

37. Monthly Active Users

The DSA contains specific obligations concerning the publication of average monthly active recipient numbers in the European Union. The applicability of individual publication obligations depends upon the provider’s legal category and applicable exemptions. The VLOP/VLOSE threshold is based on more than 45 million average monthly recipients in the EU, together with the applicable designation framework. (Digital Strategy) Travellin will comply with any user-number publication obligation applicable to its actual legal classification.

38. VLOP / VLOSE Status

Travellin does not represent itself as a designated Very Large Online Platform (VLOP) or Very Large Online Search Engine (VLOSE) unless formally designated as such by the European Commission. VLOPs and VLOSEs are subject to additional obligations, including systemic-risk assessments, risk mitigation, independent auditing, researcher access and enhanced advertising transparency. (Digital Strategy) Those obligations should not be represented as automatically applying to every ordinary online platform. If Travellin becomes subject to designation or otherwise reaches the applicable statutory status, the relevant additional requirements will be addressed accordingly.

39. Data Protection

DSA compliance does not replace data-protection law. Travellin processes personal data in accordance with applicable privacy legislation, including, where applicable:
  • Regulation (EU) 2016/679 (GDPR);
  • UK GDPR;
  • Data Protection Act 2018;
  • Swiss data-protection legislation; and
  • applicable national law.
Users should consult the Travellin Privacy Policy, Cookie Policy, Cookie Preferences and Privacy Rights / DSAR pages for further information.

40. Relationship with Consumer Law

The DSA does not replace consumer-protection legislation. Travel transactions may also be governed by:
  • package-travel legislation;
  • air-passenger-rights legislation;
  • consumer-contract legislation;
  • unfair-commercial-practices legislation;
  • payment legislation;
  • data-protection legislation; and
  • other mandatory legal frameworks.
Travellin’s DSA procedures therefore operate alongside its consumer-protection and travel-service policies.

41. Relationship with Package Travel Law

The DSA does not determine whether a travel arrangement constitutes a package or linked travel arrangement. That classification is governed by applicable package-travel legislation. Travellin’s Package Travel Information explains the distinction between:
  • individual travel services;
  • customer-configured combinations;
  • packages; and
  • linked travel arrangements.
The DSA / Platform Notice should therefore be read together with that document.

42. Accuracy of Platform Information

Travellin seeks to maintain accurate and useful information. However, travel information can change rapidly because of:
  • supplier inventory;
  • price changes;
  • exchange rates;
  • schedule changes;
  • cancellations;
  • availability;
  • supplier updates;
  • API synchronisation;
  • regulatory changes; and
  • technical delays.
Users should rely on the final booking confirmation and applicable supplier documentation for the legally operative terms of a confirmed service.

43. Price and Availability Information

Prices and availability displayed during search may change before booking confirmation. Where a supplier controls the underlying inventory, Travellin may receive updated information from that supplier. Travellin will not knowingly represent an unavailable service as available where the platform has received reliable information establishing that it is unavailable. Technical discrepancies may nevertheless occur. Users should review the final price, conditions and booking confirmation before completing a transaction.

44. Reporting Intellectual-Property Infringement

A rights holder who believes that content displayed through Travellin infringes intellectual-property rights may submit a notice. The notice should identify:
  • the protected work or right;
  • the allegedly infringing content;
  • the location of the content;
  • the basis for the claim;
  • evidence of ownership or authority where appropriate; and
  • contact information.
Travellin may request further information where necessary. False or knowingly misleading intellectual-property notices should not be submitted.

45. Reporting Fraud

Suspected fraudulent travel offers should be reported promptly. A report should, where possible, include:
  • listing URL;
  • supplier name;
  • booking reference;
  • screenshots;
  • payment information excluding sensitive credentials;
  • description of the suspected fraud;
  • dates;
  • relevant communications; and
  • other supporting evidence.
Users should never send passwords, complete card numbers, authentication codes or other unnecessary security credentials in a fraud report.

46. Platform Security

Travellin may employ technical measures to protect the platform against:
  • unauthorised access;
  • malicious code;
  • automated abuse;
  • account takeover;
  • payment fraud;
  • denial-of-service attacks;
  • scraping;
  • spam; and
  • other security threats.
Security measures may involve automated systems and human review.

47. Cooperation with Authorities

Travellin will cooperate with competent authorities where legally required. Such cooperation may involve the provision of information concerning:
  • allegedly illegal content;
  • suspected criminal conduct;
  • fraudulent suppliers;
  • platform abuse;
  • regulatory compliance;
  • user accounts; or
  • other matters within the authority’s lawful jurisdiction.
Disclosure will be limited by applicable law and legal requirements.

48. No General Monitoring Obligation

Travellin does not interpret the DSA as imposing a general obligation to monitor all information transmitted or stored through its services. Where specific monitoring, detection or action obligations apply, Travellin will comply with them. Automated systems may nevertheless be used voluntarily for legitimate purposes such as:
  • fraud prevention;
  • security;
  • spam prevention;
  • quality control;
  • duplicate detection; and
  • enforcement of platform rules.

49. User Responsibilities

Users are responsible for ensuring that information submitted to Travellin is accurate and lawful. Users must not:
  • impersonate another person;
  • submit fraudulent supplier information;
  • manipulate reviews;
  • upload unlawful content;
  • abuse reporting systems;
  • attempt to circumvent security controls;
  • interfere with platform functionality; or
  • use the platform for unlawful purposes.

50. Updates to This Notice

Travellin may update this DSA / Platform Notice when:
  • legislation changes;
  • regulatory guidance changes;
  • platform functionality changes;
  • new intermediary services are introduced;
  • legal classification changes;
  • reporting mechanisms change; or
  • transparency requirements change.
The Last Updated date will identify the current version. Material changes will be communicated through an appropriate mechanism where legally required.

51. Applicable European Union Legal Framework

This Notice is principally informed by: Regulation (EU) 2022/2065 — Digital Services Act and, where applicable:
  • Regulation (EU) 2016/679 — GDPR;
  • Directive 2000/31/EC, to the extent relevant following the DSA framework;
  • Directive 2005/29/EC on unfair commercial practices;
  • Directive 2011/83/EU on consumer rights;
  • Directive (EU) 2015/2302 on package travel and linked travel arrangements;
  • applicable intellectual-property legislation;
  • applicable electronic-communications legislation; and
  • relevant Czech and other Member State legislation.
The DSA is a directly applicable EU Regulation and establishes a harmonised framework for intermediary services.

52. United Kingdom and Other Jurisdictions

The DSA is EU legislation. It does not automatically constitute UK or Swiss domestic law. Where UK law applies, Travellin will comply with applicable UK legislation concerning:
  • online platforms;
  • consumer protection;
  • electronic communications;
  • privacy;
  • digital services;
  • advertising; and
  • intermediary liability.
Where Swiss law applies, Travellin will comply with applicable Swiss law. The legal rights available to a user may therefore differ depending upon jurisdiction.

53. No Limitation of Mandatory Rights

Nothing in this Notice is intended to:
  • exclude mandatory consumer rights;
  • restrict statutory appeal rights;
  • waive data-protection rights;
  • exclude mandatory intermediary obligations;
  • prevent lawful reporting of illegal content;
  • prevent access to competent authorities;
  • exclude judicial remedies; or
  • otherwise circumvent applicable mandatory law.
Where a mandatory legal provision provides greater protection than this Notice, that provision prevails.

54. Contact Information

BETZONE s.r.o. Platform: Travellin Jurisdiction of establishment: Czech Republic General enquiries: info@travellin.info Booking enquiries: bookings@travellin.info Privacy enquiries: privacy@travellin.info Telephone: +420 732 844 855 For suspected illegal content, platform abuse or DSA-related matters, users should use the dedicated reporting mechanism available on Travellin where provided.

55. Final Platform Statement

Travellin is committed to operating its digital travel platform in a transparent, lawful and responsible manner. The platform may facilitate access to information and services supplied by independent third parties. Travellin distinguishes, where legally applicable, between its own platform functions and the underlying services supplied by third parties. Travellin recognises that users must have meaningful mechanisms for reporting potentially illegal content, understanding relevant platform decisions and exercising applicable rights. Where the Digital Services Act applies to Travellin’s services, Travellin will comply with the obligations applicable to its particular legal classification and operational activities. Travellin will not claim to be exempt from the DSA merely because it operates as a travel platform, nor will it claim to be subject to VLOP-specific obligations unless the applicable legal conditions and designation requirements are satisfied. The platform’s legal obligations are determined by the substance and operation of its services, its classification under applicable legislation, the nature of the content and transactions involved, and the jurisdictions concerned. The legal status of a platform function is determined by applicable law and the actual operation of that function, rather than by the commercial label assigned to it. Company: BETZONE s.r.o. Platform: Travellin Jurisdiction of establishment: Czech Republic General enquiries: info@travellin.info Booking enquiries: bookings@travellin.info Privacy enquiries: privacy@travellin.info Telephone: +420 732 844 855 Effective Date: 24 August 2026 Last Updated: 24 August 2026 Legal reference: Regulation (EU) 2022/2065 (Digital Services Act). The European Commission confirms that the DSA’s transparency framework includes statements of reasons for content restrictions, transparency reporting, user-number publication and, for applicable online platforms, transparency concerning advertising and recommender systems. (Digital Strategy)
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