Cookie Preferences

Effective Date: 24 August 2026 Last Updated: 24 August 2026 Company: BETZONE s.r.o. Platform: Travellin Jurisdiction of establishment: Czech Republic General enquiries: info@travellin.info Booking enquiries: bookings@travellin.info Privacy enquiries: privacy@travellin.info Telephone: +420 732 844 855

1. About Cookie Preferences

Travellin uses cookies and similar technologies on its website and digital services. This Cookie Preferences page explains how visitors can control their choices concerning non-essential cookies and similar technologies. Travellin distinguishes between technologies that are strictly necessary for the operation, security and provision of requested services and technologies used for purposes such as analytics, personalisation, advertising, measurement or other optional functionality. Where applicable law requires consent before a particular cookie or similar technology is placed or used, Travellin will seek the required consent before activating that technology. You may change or withdraw your optional cookie choices at any time through the Cookie Settings / Cookie Preferences mechanism made available on the Travellin platform.

2. What Are Cookies?

Cookies are small text files or similar identifiers that may be stored on a user’s device when visiting a website. Cookies can enable a website to:
  • remember information;
  • maintain a session;
  • preserve selected preferences;
  • support security;
  • remember items during a booking process;
  • understand how a website is used;
  • measure performance;
  • personalise content; or
  • support advertising and attribution.
Travellin may also use technologies that perform functions similar to cookies, including pixels, tags, local storage, SDKs and other online identifiers. For the purposes of this page, these technologies are collectively referred to as “cookies and similar technologies” where appropriate.

3. Your Cookie Choices

Depending upon your location and the applicable legal requirements, Travellin may provide the following choices:

Accept All

Permits all categories of optional cookies and similar technologies that are presented in the consent interface, subject to the purposes and descriptions provided there.

Reject All / Refuse Optional Cookies

Rejects optional cookies and similar technologies while allowing strictly necessary technologies required for the website or requested service to operate.

Manage Preferences

Allows you to select or reject individual categories of optional cookies.

Save Preferences

Stores your selected preferences so that Travellin can apply them in accordance with the applicable consent mechanism. Your choice concerning optional technologies does not normally prevent you from using core Travellin services, although certain optional functionality may not operate.

4. Strictly Necessary Cookies

Strictly necessary cookies are technologies required for the operation, security or basic functionality of the website or a service expressly requested by you. They may be used for purposes including:
  • maintaining secure sessions;
  • authentication;
  • account functionality;
  • shopping-cart or booking functionality;
  • checkout processes;
  • fraud prevention;
  • security;
  • load balancing;
  • remembering essential technical settings;
  • preventing malicious activity;
  • maintaining language or region settings where technically necessary; and
  • ensuring the technical delivery of a requested service.
Where permitted by applicable law, strictly necessary cookies may be used without consent because they are necessary for the provision of the service requested by the user or because another lawful exemption applies. Strictly necessary technologies cannot ordinarily be disabled through an optional-cookie preference mechanism without affecting the operation of the relevant service.

5. Preference Cookies

Preference cookies allow Travellin to remember choices made by a visitor. Examples may include:
  • language;
  • currency;
  • region;
  • display preferences;
  • search preferences;
  • interface configuration; and
  • other choices made during a visit.
Where a preference technology is not strictly necessary, Travellin will obtain consent where required by applicable law. Rejecting preference cookies may mean that certain choices need to be selected again during future visits.

6. Analytics Cookies

Analytics technologies help Travellin understand how visitors use the platform. Depending upon the technology and applicable configuration, analytics may measure information such as:
  • pages viewed;
  • searches performed;
  • approximate interaction patterns;
  • navigation paths;
  • errors;
  • performance;
  • browser or device characteristics;
  • referring sources; and
  • aggregated usage statistics.
Analytics technologies are used to improve:
  • website functionality;
  • search performance;
  • booking processes;
  • user experience;
  • technical reliability; and
  • platform development.
Where applicable law requires prior consent for analytics cookies, Travellin will not activate them until the required consent has been obtained.

7. Advertising and Marketing Technologies

Travellin may use advertising, attribution or marketing technologies where legally permitted and where the required consent has been obtained. Such technologies may assist with:
  • measuring advertising effectiveness;
  • attribution;
  • campaign performance;
  • conversion measurement;
  • frequency management;
  • audience measurement;
  • advertising personalisation; and
  • displaying relevant advertising.
Travellin will not treat advertising or marketing cookies as strictly necessary merely because they assist with commercial activity. Where consent is required, the relevant technologies will remain inactive unless and until valid consent is provided.

8. Personalisation

Some technologies may be used to personalise content, recommendations or the presentation of services. Personalisation may involve information such as:
  • previous interactions;
  • selected destination;
  • language;
  • currency;
  • search behaviour;
  • preferences; or
  • technical context.
Where personalisation involves optional cookies or similar technologies requiring consent, Travellin will seek consent before activating them.

9. Third-Party Cookies

Some Travellin services may involve third-party providers. These may include providers supporting:
  • analytics;
  • payment processing;
  • booking technology;
  • fraud prevention;
  • mapping;
  • advertising;
  • customer support;
  • video or other embedded content;
  • performance monitoring; or
  • travel-supplier integrations.
A third-party provider may place or access cookies or similar technologies where legally permitted. The relevant third party may process information under its own privacy policy and contractual arrangements. Travellin does not regard the mere presence of a third-party service as automatic authorisation to place non-essential cookies. Where consent is legally required, the relevant consent requirements apply.

10. Consent

Where applicable law requires consent for cookies or similar technologies, consent must be:
  • freely given;
  • specific;
  • informed;
  • unambiguous; and
  • capable of being withdrawn.
Travellin will not rely upon a pre-ticked box as valid consent where applicable law prohibits that method. Continued browsing or inactivity will not automatically be treated as consent where applicable law requires an affirmative action. The precise consent mechanism may depend upon the jurisdiction from which the platform is accessed.

11. Refusing Optional Cookies

You may refuse optional cookies. If optional cookies are refused, Travellin will continue to use technologies that are strictly necessary for the operation of the website and requested services, subject to applicable law. Refusing optional technologies may affect certain functionality, including:
  • personalised content;
  • analytics-based features;
  • certain embedded services;
  • advertising preferences;
  • attribution;
  • some convenience functions; or
  • other optional functionality.
Refusal should not unnecessarily prevent access to core travel-search or booking functionality.

12. Withdrawing Consent

Where you have previously consented to optional cookies, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. To change your preferences, use the Cookie Settings or Cookie Preferences option available on the Travellin website. If the relevant preference mechanism is not available or does not operate correctly, contact: privacy@travellin.info Travellin will provide an appropriate mechanism for exercising applicable rights.

13. Consent Records

Where Travellin relies upon consent, it may retain an appropriate record of:
  • the consent status;
  • the categories selected;
  • the date and time of the choice;
  • the relevant consent version;
  • the applicable website or service;
  • withdrawal or modification of consent; and
  • other information reasonably necessary to demonstrate compliance.
Consent records will not be retained indefinitely where they are no longer necessary, subject to applicable legal, regulatory and evidential requirements.

14. Cookie Preference Centre

The Travellin Cookie Preference Centre should provide users with meaningful control over optional technologies. Where implemented, it should allow users to:
  1. view cookie categories;
  2. understand the purposes of each category;
  3. accept optional categories;
  4. reject optional categories;
  5. select individual categories;
  6. change previous choices;
  7. withdraw consent; and
  8. save updated preferences.
The preference interface should not use design techniques intended to manipulate users into accepting optional cookies. The interface should provide a reasonably balanced choice between accepting and refusing optional technologies where required by applicable law.

15. No Dark Patterns

Travellin is committed to presenting cookie choices in a transparent manner. The platform should not use deceptive or manipulative interface techniques designed to obtain consent that the user would not otherwise freely provide. This includes avoiding, where legally applicable:
  • misleading button labels;
  • concealed refusal options;
  • confusing navigation;
  • preselected optional categories;
  • repeated pressure to accept;
  • deceptive visual hierarchy;
  • misleading statements that optional cookies are necessary; or
  • other practices designed to undermine freely given consent.

16. Cookie Categories

For transparency, Travellin may organise cookies and similar technologies into categories such as:
Category Purpose Consent where required
Strictly Necessary Security, sessions, booking and core functionality Generally not required where an applicable exemption applies
Preferences Remembering non-essential user choices Yes, where legally required
Analytics Measuring and improving platform use Yes, where legally required
Personalisation Tailoring content and functionality Yes, where legally required
Advertising / Marketing Advertising, attribution and marketing measurement Yes, where legally required
The exact technologies used by Travellin may change as the platform, suppliers and technical infrastructure develop.

17. Local Storage and Similar Technologies

Cookie law may apply not only to traditional HTTP cookies but also, depending upon the jurisdiction and circumstances, to other technologies that store or access information on a user’s device. Accordingly, Travellin’s consent framework may cover technologies such as:
  • local storage;
  • session storage;
  • pixels;
  • tags;
  • tracking scripts;
  • SDKs;
  • device identifiers;
  • advertising identifiers; and
  • other substantially similar technologies.
The absence of the technical name “cookie” does not automatically mean that a technology falls outside applicable electronic-privacy rules.

18. Legal Framework — European Union

Travellin’s approach to cookies and similar technologies takes account, where applicable, of:
  • Directive 2002/58/EC concerning privacy and electronic communications (“ePrivacy Directive”);
  • Regulation (EU) 2016/679 (GDPR);
  • applicable national legislation implementing the ePrivacy Directive;
  • applicable consumer-protection legislation; and
  • relevant guidance issued by competent supervisory authorities.
The ePrivacy framework is particularly relevant to the storage of or access to information on a user’s terminal equipment. GDPR governs the processing of personal data that may result from such technologies. These are related but legally distinct regulatory questions.

19. Legal Framework — Czech Republic

As BETZONE s.r.o. is established in the Czech Republic, Travellin will take account of applicable Czech legislation concerning electronic communications, privacy, personal data and cookies. Relevant Czech law may include legislation implementing applicable European electronic-communications and data-protection requirements. Where Czech law imposes specific requirements concerning consent, electronic communications or cookies, those requirements shall be observed.

20. Legal Framework — United Kingdom

For users and processing falling within UK law, Travellin takes account of the applicable UK framework, including:
  • the UK GDPR;
  • the Data Protection Act 2018; and
  • the Privacy and Electronic Communications (EC Directive) Regulations 2003 (“PECR”), as applicable.
UK rules concerning cookies and similar technologies may require consent for non-essential storage or access to information on a user’s device, subject to applicable exemptions. Travellin will apply the legally appropriate consent standard to UK users and transactions.

21. Legal Framework — Switzerland

Where Swiss law applies, Travellin will take account of the applicable Swiss electronic-communications and data-protection framework, including the revised Federal Act on Data Protection (FADP) and relevant provisions governing the use of cookies and similar technologies. The legal requirements applicable in Switzerland may differ from those applicable under EU or UK law. Accordingly, Travellin may apply jurisdiction-sensitive consent and privacy controls.

22. International Users

Travellin is intended for an international audience. Depending upon the user’s jurisdiction, different legal rules may govern:
  • whether consent is required;
  • which cookies may be used without consent;
  • the information that must be provided;
  • how consent must be recorded;
  • withdrawal requirements; and
  • applicable data-subject rights.
Travellin may therefore use geographical or jurisdictional controls to apply the appropriate privacy and cookie framework where technically and legally necessary.

23. Browser Controls

Most modern browsers provide settings allowing users to:
  • block cookies;
  • delete cookies;
  • block third-party cookies;
  • receive cookie notifications; or
  • delete stored website data.
Browser-level controls operate independently of Travellin’s Cookie Preference Centre. Blocking all cookies may interfere with essential functions, including account authentication, shopping carts, booking processes and secure checkout. For that reason, Travellin recommends using the platform’s Cookie Preference Centre where available when the user wishes to reject only optional technologies.

24. Do Not Track and Similar Signals

Certain browsers and devices may transmit privacy-related signals. The legal significance of such signals varies by jurisdiction and technical standard. Travellin will process legally recognised privacy signals in accordance with applicable law and the technical capabilities of the platform. A browser’s privacy setting does not necessarily correspond to a legally valid withdrawal of consent under every legal regime.

25. Cookies and Personal Data

A cookie itself is not necessarily personal data. However, information obtained through cookies may constitute personal data where it relates to an identified or identifiable individual. For example, an online identifier may become personal data when it can reasonably be associated with an identifiable user. Where cookie-related information constitutes personal data, applicable data-protection requirements apply.

26. Legal Bases for Processing

Where cookie-related processing involves personal data, Travellin will identify and rely upon an appropriate legal basis under applicable data-protection legislation. Depending upon the circumstances, this may include:
  • consent;
  • performance of a contract;
  • compliance with a legal obligation;
  • legitimate interests; or
  • another lawful basis recognised by applicable legislation.
The existence of a GDPR legal basis does not, by itself, remove a separate requirement to obtain consent under applicable electronic-privacy legislation. Travellin therefore assesses both requirements where applicable.

27. Security Cookies

Security technologies may be used to:
  • detect fraudulent activity;
  • prevent abuse;
  • protect accounts;
  • identify automated attacks;
  • maintain secure sessions;
  • protect payment and booking processes; and
  • maintain platform integrity.
Where such technologies are strictly necessary for a service requested by the user or fall within another applicable exemption, consent may not be required. Security technologies will nevertheless be used proportionately and in accordance with applicable law.

28. Booking and Checkout Cookies

Travellin may use strictly necessary session technologies to support:
  • search sessions;
  • selected travel services;
  • carts;
  • checkout;
  • authentication;
  • booking references;
  • payment workflows;
  • fraud controls; and
  • confirmation processes.
Without such technologies, certain booking functionality may not operate correctly. Optional analytics or marketing technologies used in connection with the booking journey will remain subject to applicable consent requirements.

29. Third-Party Booking Suppliers

Travellin may connect users with third-party travel suppliers through APIs, embedded systems, booking interfaces or other technical integrations. Such suppliers may use their own cookies or similar technologies. Where a third party independently controls its own technology and processing, its privacy and cookie documentation may also apply. Users should review the relevant supplier’s notices where directed to do so. Travellin does not represent that this page governs cookies independently controlled by every third-party supplier.

30. Changes to Cookie Technologies

The technologies used by Travellin may change over time. New technologies may be introduced and obsolete technologies may be removed. Where a change materially affects consent requirements, Travellin will update its consent mechanism and relevant privacy documentation as required. A new optional technology requiring consent should not be activated merely because the user previously consented to an unrelated technology where the applicable law requires a new or more specific consent.

31. Periodic Reconfirmation

Where required or appropriate under applicable law, Travellin may periodically request users to review their cookie choices. This may occur where:
  • the purposes materially change;
  • the categories change;
  • relevant third-party providers change;
  • consent becomes stale under applicable requirements;
  • the consent mechanism is materially revised; or
  • regulatory guidance requires renewed consent.
Travellin will not unnecessarily request consent merely to create inconvenience for users.

32. Withdrawal Is as Easy as Giving Consent

Where consent is required, Travellin will seek to ensure that withdrawing consent is reasonably accessible. A user should not be required to navigate an unnecessarily complex process to withdraw optional cookie consent. The Cookie Preferences mechanism should remain accessible after the initial choice, subject to reasonable technical implementation.

33. Effect of Refusing Cookies on Bookings

Refusing optional cookies should not ordinarily prevent a customer from purchasing a travel service where the service can technically and legally be provided without those technologies. However, certain strictly necessary cookies or similar technologies may be required for:
  • authentication;
  • security;
  • session management;
  • shopping cart functionality;
  • booking;
  • checkout;
  • fraud prevention; or
  • other requested functionality.
If a user blocks all cookies through the browser, some services may consequently become unavailable.

34. Your Privacy Rights

Cookie-related processing may involve personal data. Where applicable, individuals may exercise rights including:
  • access;
  • rectification;
  • erasure;
  • restriction;
  • objection;
  • data portability; and
  • withdrawal of consent.
Further information is available in the Travellin Privacy Policy and Privacy Rights / DSAR page. Privacy requests should be directed to: privacy@travellin.info

35. Complaints

If you believe Travellin has used cookies or similar technologies unlawfully, you may contact: privacy@travellin.info Travellin will investigate complaints in accordance with applicable law. Where applicable, individuals may also complain to the competent data-protection or electronic-communications supervisory authority. For EU users, the applicable supervisory authority may depend upon the circumstances and territorial rules. For UK users, the Information Commissioner’s Office (ICO) may have jurisdiction over relevant data-protection matters. For Swiss users, the Federal Data Protection and Information Commissioner (FDPIC) may have jurisdiction over relevant data-protection matters.

36. Cookie Preferences — Your Choice

You can change your preferences at any time.

Essential

Always active where legally permitted. Required for core platform functionality, security and requested services.

Preferences

Optional. Used to remember non-essential choices.

Analytics

Optional. Used to understand and improve platform performance and usage.

Personalisation

Optional. Used to personalise certain content or functionality.

Advertising / Marketing

Optional. Used for advertising, attribution and marketing measurement where applicable. Your choices concerning optional categories will be respected in accordance with applicable law.

37. Important Legal Clarification

Travellin does not consider the existence of a cookie banner, preference centre or consent mechanism alone to establish lawful processing. Consent must satisfy the applicable legal requirements. Likewise, Travellin does not classify a technology as “essential” merely because it is commercially useful. The classification of a cookie or similar technology is determined according to its actual purpose, function and applicable legal requirements. Where a technology serves multiple purposes, Travellin will assess the relevant purposes and apply the appropriate legal requirements.

38. Governing Legal Principles

This page is intended to operate consistently with applicable mandatory law, including, where relevant:
  • Regulation (EU) 2016/679 (GDPR);
  • Directive 2002/58/EC (ePrivacy Directive);
  • applicable Czech implementing legislation;
  • UK GDPR;
  • Data Protection Act 2018;
  • Privacy and Electronic Communications Regulations 2003;
  • Swiss Federal Act on Data Protection;
  • applicable Swiss electronic-communications provisions;
  • applicable consumer-protection legislation; and
  • relevant regulatory guidance.
The legal framework may be amended from time to time. Travellin will update this page where material legal or operational changes require an update.

39. Contact Details

BETZONE s.r.o. Platform: Travellin Jurisdiction of establishment: Czech Republic General enquiries: info@travellin.info Booking enquiries: bookings@travellin.info Privacy enquiries: privacy@travellin.info Telephone: +420 732 844 855 For cookie, consent or privacy requests: privacy@travellin.info

40. Final Statement

Travellin considers privacy and user control to be fundamental components of a responsible digital travel platform. The platform will distinguish, where applicable, between technologies that are necessary for the provision of requested services and technologies that require user choice. Where consent is legally required, Travellin will seek consent before deploying the relevant optional technology. Users may refuse optional technologies and may subsequently withdraw or modify their choices. The use of cookies and similar technologies will remain subject to applicable electronic-privacy and data-protection law. Nothing in this page is intended to exclude, restrict or waive any mandatory statutory right. Where applicable law provides a higher level of protection than the general principles described here, the mandatory legal requirement shall prevail. Company: BETZONE s.r.o. Platform: Travellin Jurisdiction of establishment: Czech Republic General enquiries: info@travellin.info Booking enquiries: bookings@travellin.info Privacy enquiries: privacy@travellin.info Telephone: +420 732 844 855 Effective Date: 24 August 2026 Last Updated: 24 August 2026
Travellin Assistant Online
1

Hi! I'm your
Travellin Travel Assistant

How can I help you today?

Scroll to Top